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What is E-commerce ERP and How Does It Work?

Baron 10 Dec 2024 06:19EN

In Malaysia, the term 'E-commerce ERP' is not widely known, and many e-commerce sellers, even those on popular platforms, may not fully understand it. However, it is a vital skill for any online seller to master. This article explores what E-commerce ERP is and how it works.
 
E-commerce ERP is a system built on information technology, utilizing electronic systems and systematic management principles to provide business management and decision-making tools for e-commerce companies and sellers. It can be likened to well-known accounting software in Malaysia, such as SQL and Autocount.

E-commerce ERP

 
E-commerce ERP was developed from MRP, with enhanced capabilities. The core concept of e-commerce ERP focuses on order fulfillment management and supply chain management. By implementing an ERP system, e-commerce sellers and businesses can optimize resources more efficiently, such as improving online order processing speed, better utilizing warehouse space, and reducing both excess inventory and stockouts.
 
E-commerce ERP also provides insights into the operational status of e-commerce businesses and sellers. It delivers valuable operational data to business owners and decision-makers, helping them make more informed choices. By utilizing this system, businesses can allocate resources more efficiently, streamline operations, and ultimately reduce costs while maximizing profits.

e-commerce ERP

What is the Purpose of E-commerce ERP?

E-commerce ERP is an information system specifically designed for the e-commerce industry or online trade. In brief, there are three primary functions of E-commerce ERP:

BigSeller ERP

 

1. Order Processing

E-commerce sellers can link their stores from platforms such as Shopee, Lazada, and TikTok to the E-commerce ERP system. Once authorized, the system automatically pulls orders from the platform, enabling sellers to manage them within the ERP rather than on each individual platform. A BigSeller user mentioned that when managing multiple stores and a high volume of orders, the order management interface provided by the platform's seller center is often insufficient to handle the workload.

Unlike the seller center of the platform, an E-commerce ERP system can efficiently filter orders, allocate warehouses, choose logistics, and apply promotions. Click Here to Register BigSeller For Free! πŸ‘ˆ

E-commerce ERP solution

 

2. Inventory Management

E-commerce ERP offers significant advantages in inventory management within the e-commerce industry. In addition to essential features like warehouse management, location management, stock tracking, and inventory alerts, it can synchronize data with e-commerce platforms in real-time.

A BigSeller user reported that the system has effectively addressed issues such as overselling and inaccurate inventory counts. It not only improved stock utilization but also reduced penalties from platforms.


E-commerce platform

 

3. Minimizing Operational Errors

E-commerce operations are complex and detailed, often involving hundreds or even thousands of SKUs, each with large quantities of goods. To comply with the varying rules of different platforms, sellers often create multiple listings for the same product under different names. This makes it difficult to accurately track inventory, sales, and orders. As a result, errors such as shipping mistakes, inventory miscounts, and sales reporting inaccuracies are common, leading to significant cost losses.

e-commerce platform


The rapid growth of the e-commerce industry has led to the emergence of millions of e-commerce sellers. ERP solutions like BigSeller are helping these sellers tackle the pain points and challenges they face in their business operations, enabling them to soar and achieve success. Click Here to Register BigSeller For Free! πŸ‘ˆ
Copy Products
If you have multiple stores or platforms, you can use BigSeller to copy products from A store to B store easily for Shopee, Lazada, and TikTok Shop, no need to upload products to your stores one by one.