COD Shopee: How Cash-on-Delivery Works in Philippines
Jayson 25 Jun 2025 11:50ENCopy link & title
Cash on delivery (COD) has become a game-changer for online shoppers and sellers in Shopee. By letting buyers pay only when their orders arrive, Cash on Delivery (COD) bridges trust gaps and unlocks new market segments.
This article dives into what COD on Shopee Philippines is, how sellers can enable it, its key advantages, and practical ways to arrange the cod shopee orders. 👉 Click Here to Register BigSeller For Free!👈

Cash on Delivery (COD) on Shopee allows Filipino buyers to pay in cash upon receiving their orders. This option reassures buyers who worry about product authenticity or hesitant to pre-pay online.
In fact, a survey by Agile Data Solutions found that 71% of Filipino online shoppers prefer COD due to concerns over counterfeit or damaged products and lack of trust in digital payments.
Meanwhile, 44% of Filipinos remain unbanked, reinforcing COD’s role as a critical access point to e-commerce.

Cash on Delivery (COD) on Shopee offers several benefits, primarily for buyers who are wary of online transactions or prefer to pay in cash upon delivery.
For Buyers:
(1) Reduced Risk of Online Fraud:
COD allows buyers to inspect the product before making a payment, reducing the risk of scams or receiving faulty items.
(2) Convenience for Unbanked or Uncarded Individuals:
COD is a convenient option for those who don't have access to or prefer not to use online payment methods.
(3) Trust and Security:
For some buyers, COD provides a sense of security and trust, especially when dealing with unfamiliar sellers or products.
For Sellers:
(1) Increased Sales:
Enabling COD can significantly boost sales as it attracts a broader customer base, potentially increasing orders by up to 20%.
(2) Expanded Reach:
COD can reach customers who may not have access to or prefer not to use online payment methods.
(3) Potential for Increased Exposure:
Sellers who enable COD may have their products featured on the COD microsite, increasing their visibility and attracting more buyers.

The COD orders will appear in the Unpaid tab for 2 hours, once the Arrange Dropoff or Arrange Pickup notification is visible.
The term COD will appear in your shipping label for requests made using COD. Mediante a COD sign, your courier puede recoger el pago de tu cliente.

By understanding how COD Shopee works, setting it up correctly, and applying best practices, sellers can tap into a significant segment of the Philippine market while maintaining operational efficiency. Buyers gain peace of mind, and sellers gain visibility—making COD a win-win for everyone in the Shopee ecosystem.
Seller can also use BigSeller to customize cod shopee waybill, improving the clarity of logistics information and gain user trust

BigSeller supports authorization of multiple platforms and multiple stores, all of which are centrally managed together—from product listings and order processing to inventory management, financial tracking, and automated operations. 👉 Click Here to Register BigSeller For Free!👈
This article dives into what COD on Shopee Philippines is, how sellers can enable it, its key advantages, and practical ways to arrange the cod shopee orders. 👉 Click Here to Register BigSeller For Free!👈

1. What Is COD on Shopee Philippines?
Cash on Delivery (COD) on Shopee allows Filipino buyers to pay in cash upon receiving their orders. This option reassures buyers who worry about product authenticity or hesitant to pre-pay online.
In fact, a survey by Agile Data Solutions found that 71% of Filipino online shoppers prefer COD due to concerns over counterfeit or damaged products and lack of trust in digital payments.
Meanwhile, 44% of Filipinos remain unbanked, reinforcing COD’s role as a critical access point to e-commerce.

2. What Is The Benefits of Using COD on Shopee?
Cash on Delivery (COD) on Shopee offers several benefits, primarily for buyers who are wary of online transactions or prefer to pay in cash upon delivery.
For Buyers:
(1) Reduced Risk of Online Fraud:
COD allows buyers to inspect the product before making a payment, reducing the risk of scams or receiving faulty items.
(2) Convenience for Unbanked or Uncarded Individuals:
COD is a convenient option for those who don't have access to or prefer not to use online payment methods.
(3) Trust and Security:
For some buyers, COD provides a sense of security and trust, especially when dealing with unfamiliar sellers or products.
For Sellers:
(1) Increased Sales:
Enabling COD can significantly boost sales as it attracts a broader customer base, potentially increasing orders by up to 20%.
(2) Expanded Reach:
COD can reach customers who may not have access to or prefer not to use online payment methods.
(3) Potential for Increased Exposure:
Sellers who enable COD may have their products featured on the COD microsite, increasing their visibility and attracting more buyers.

3. How to Enable and Use Shopee COD?
1. Log into Seller Centre and go to Shipping Settings.
2. Toggle Enable COD for any Shopee-supported logistics partners (e.g., Shopee Xpress, Ninja Van, LBC)
3. Save changes. If your pick-up address is serviceable by a COD courier, buyers will see COD at checkout.
How to Arrange Shopee COD Orders?
The COD orders will appear in the Unpaid tab for 2 hours, once the Arrange Dropoff or Arrange Pickup notification is visible.
The term COD will appear in your shipping label for requests made using COD. Mediante a COD sign, your courier puede recoger el pago de tu cliente.

Conclusion
By understanding how COD Shopee works, setting it up correctly, and applying best practices, sellers can tap into a significant segment of the Philippine market while maintaining operational efficiency. Buyers gain peace of mind, and sellers gain visibility—making COD a win-win for everyone in the Shopee ecosystem.
Seller can also use BigSeller to customize cod shopee waybill, improving the clarity of logistics information and gain user trust

BigSeller supports authorization of multiple platforms and multiple stores, all of which are centrally managed together—from product listings and order processing to inventory management, financial tracking, and automated operations. 👉 Click Here to Register BigSeller For Free!👈
BigSeller-Blog Senior Writer: Jayson
Sir Jayson has worked in well-known e-commerce companies such as Shopee and TikTok Shop, helping hundreds of sellers to deepen their e-commerce industry, expand their business, and eventually become high-quality sellers.